IT Consulting · Managed Infrastructure

Strategic IT consulting.
Managed infrastructure.
Delivered under SLA.

TechNinja Labs delivers end-to-end engineering and operational support across network, compute, identity, endpoint, and cloud platforms — operated by certified practitioners and accountable to documented service levels.

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Engineered on Enterprise-Grade Platforms
DELL Technologies
Microsoft
CISCO
JUNIPER
PALO ALTO
HP
VMware
500+
Endpoints under management
99.9%
Mean infrastructure uptime
10+
Geographies served
15+
Years of practice
Practice Areas

Two disciplines. One operating partner.

Strategic technology consulting that informs the decisions defining your next three to five years — and rigorous infrastructure operations supporting the systems that must perform today.

// 01 — STRATEGY & ADVISORY

IT Consulting

Vendor-independent advisory delivered by senior practitioners. Architecture reviews, cost rationalization, and platform decisions grounded in operational reality — not vendor incentives.

  • Infrastructure assessment and gap analysis
  • Cloud and Microsoft 365 migration strategy
  • Network architecture review and roadmapping
  • Vendor evaluation, procurement, and licensing audit
  • IT governance, ITIL alignment, and policy framework
  • Total cost of ownership analysis and optimization
// 02 — OPERATIONS

IT Infrastructure Support

End-to-end engineering across the production stack — networks, compute, identity, endpoints, and workspace — with proactive monitoring, structured change management, and tiered support.

  • LAN, WAN, and Wi-Fi engineering and operations
  • Server administration: Windows, Linux, virtualization
  • Microsoft 365 and Entra ID administration
  • Endpoint management, MDM, and lifecycle services
  • Backup, disaster recovery, and business continuity
  • Tiered helpdesk (L1–L3) and 24/7 monitoring
Technical Capabilities

Specialized depth across six core domains.

Each discipline is anchored by certified engineers with operational experience across enterprise platforms.

DOMAIN_01

Network Engineering

Cisco IOS/IOS-XE, Juniper Junos, SD-WAN deployment, BGP/OSPF routing, VLAN segmentation, IPsec/SSL VPN, and 802.1X enforcement.

DOMAIN_02

Microsoft 365 & Entra ID

Tenant configuration, Conditional Access policy, Intune MDM, SharePoint governance, Defender for Endpoint, and licensing optimization.

DOMAIN_03

Endpoint & Asset Management

Imaging and provisioning, application packaging, software distribution, and full asset lifecycle managed in a structured CMDB.

DOMAIN_04

Server & Virtualization

Windows Server, Active Directory Domain Services, Linux (RHEL, Ubuntu LTS), Hyper-V, VMware vSphere, and patch management.

DOMAIN_05

Cloud & Migration

Microsoft Azure architecture, hybrid identity via Entra Connect, on-premises to cloud migrations, and right-sizing audits.

DOMAIN_06

Service Operations

ITIL-aligned helpdesk with tiered support (L1–L3), measurable SLAs, ticketing workflows, and proactive monitoring with alerting.

Differentiators

Practitioner-led delivery. Not a call-center.

Every engagement is led by senior engineers with active platform certifications and demonstrable field experience. The quality of the architecture is a function of the quality of the architect.

Active platform certifications

Senior engineering credentials across Cisco (CCNA, CCNA Security), Juniper (JNCIA, JNCIP-E), and Microsoft (MCSA), maintained in current practice.

Documented service levels

Response, restore, and resolution targets agreed in writing. Monthly reporting against SLA with root-cause analysis on missed targets.

Operational transparency

Asset inventories, monitoring dashboards, and change records accessible to the client at all times. Quarterly business reviews are standard.

Vendor-independent architecture

Recommendations are decoupled from product procurement. Architectural decisions are made on technical merit and total cost — not commission.

Engagement Methodology

A four-stage delivery model. From assessment to steady-state.

01

Assess

Two-week deep-dive across networks, compute, identity, endpoints, and tooling. Findings, gaps, and prioritized remediation.

02

Plan

Roadmap deliverable with cost, risk, and timeline. Decisions presented in formats appropriate for both engineering and executive audiences.

03

Implement

Phased deployment with documented rollback procedures, change windows, and configuration baselines.

04

Operate

Ongoing monitoring, patching, support, and quarterly business reviews. Accountability is for the outcome — not the ticket count.

FAQ

Common questions.

Which client profiles do you typically engage with?
Our engagement model is best suited to organizations operating between 20 and 500 active endpoints — large enough to require structured infrastructure, sized appropriately for direct partner-led delivery. We also support fast-scaling teams from initial deployment.
Can you operate alongside an existing internal IT function?
Yes. Co-managed IT is one of our most common engagement models. We provide senior architecture, escalation support, and after-hours coverage; the in-house team retains day-to-day relationships with users. Roles, escalation paths, and handoffs are documented at engagement start.
What does an infrastructure assessment deliver?
A written report covering: network topology and configuration review, server and virtualization estate, identity and access posture (Entra ID / AD), endpoint compliance and security posture, Microsoft 365 tenant configuration, backup and recovery readiness, and licensing footprint. Deliverable includes prioritized recommendations with associated cost and timeline. Standard turnaround is 10 working days.
How are engagements structured commercially?
Three commercial models are available: fixed-scope projects (assessments, migrations, deployments), monthly retainers for ongoing infrastructure operations, and per-endpoint co-managed pricing for larger estates. Pricing is transparent and itemized following the discovery call.
Is 24/7 coverage available?
Yes, on retainer engagements. Coverage tiers range from business-hours support with after-hours monitoring through to full 24/7 with on-call escalation and defined response targets. SLA reporting is provided monthly.
Which regions do you operate in?
Headquartered in New Delhi, India. Active client engagements span 10+ countries across APAC, EMEA, and the Americas. Most delivery is remote; on-site work is scheduled for major deployments and assessments where physical presence materially affects outcomes.

Begin with an infrastructure assessment.

A complimentary 30-minute discovery call to review your current environment, identify priorities, and outline the engagement most likely to produce measurable results within 90 days.

Schedule Discovery Call → Service Catalog →